1. Privacy Policy
This website (mafodigital.com) values your personal data security and privacy. This policy, together with our "Terms of Use" and (if you make a purchase on this website) "Sales Terms", and any referenced documents, outlines how we handle the personal data you provide when using this website (the "Website"), including data provided through any mobile applications or other electronic means. It also explains our use of cookies. We will process your personal data according to relevant data protection laws for the purposes for which it was submitted. Please read the following carefully to understand our approach to data handling, processing, and our use of cookies. By providing personal data to us, you agree to the terms of this policy, including the collection, storage, use, transfer, disclosure, access, and processing of your personal data as described herein.
2. Information We May Collect from You
2.1 We may collect and process the following information about you:
2.1.1 Information you provide when filling out forms on the Website or in other ways (including via mobile apps or other electronic means). This includes registering on the Website, subscribing to special services, ordering products through the Website, subscribing to our services, posting information, or requesting further services. We may also request information when you participate in competitions or promotions we sponsor, or when you report problems with the Website. Information we may ask for includes, but is not limited to, your name, gender, email address, birth date, contact address, phone number, ID card number, credit card/transfer card number, location, etc.
2.1.2 If you contact us, we may keep a record of that correspondence.
2.1.3 We may also ask you to complete surveys or questionnaires for research purposes, although your participation is optional.
2.1.4 Details of transactions and orders you make through the Website.
2.1.5 Detailed information about your visits to the Website, including but not limited to traffic data, location data, blogs, and other communications data (whether for our own use or other purposes), as well as the resources you access. For information about cookies and how we use them, please refer to the cookie section below.
2.2 If you choose not to provide any personal data, we may not be able to complete your order, deliver products to you, or provide certain services. When we request personal data, we will explain the purpose for which it is being collected and ensure that it is only used for the stated purpose. If you are under 18 years old, you must obtain parental or guardian consent before providing personal data to us.
3. Location of Your Personal Data Storage
3.1 The data we collect from you may be transferred to and stored in locations outside the Hong Kong Special Administrative Region, including Switzerland (server locations). Such data may also be processed by employees of ours or suppliers located outside the Hong Kong Special Administrative Region.
3.2 All data you provide is stored on our secure servers. Any transactions are encrypted using SSL technology. If we provide (or you choose) a password to access certain parts of the Website, you are responsible for keeping it confidential. Do not disclose your password to others.
3.3 Unfortunately, data transmission over the internet is not completely secure. While we strive to protect your personal data, we cannot guarantee the security of data transmitted to our Website, and any transmission risk is borne by you. Once we receive your data, we implement strict procedures and security features to prevent unauthorized access.
4. Purpose of Data Collection
4.1 We collect your data for the following purposes:
4.1.1 To ensure the effective delivery of content to you and your computer from the Website.
4.1.2 To provide you with information, products, or services as requested.
4.1.3 To fulfill our contractual obligations with you.
4.1.4 If you choose to participate in interactive features, we will allow you to engage in our interactive services.
4.1.5 To inform you of changes to our services.
4.1.6 To set up and manage your personal account.
4.1.7 To allow you to participate in competitions or promotions we sponsor.
4.1.8 To conduct and analyze market research.
4.1.9 For promotional purposes, such as sending you information about our products and services, including updates and special offers (please refer to the "Direct Marketing" section below).
5. How We Use Your Data
5.1 We may use your data as follows:
5.1.1 We may share non-personally identifiable statistics or aggregate information with marketing partners, advertisers, or other third parties for research purposes. For example, we may disclose the number of customers who purchased a product, or the number of Website members, but we will not disclose personal details such as who purchased which product.
5.2 We may collect specific data about your use of the Website that does not identify you personally. This information is typically collected through "traffic data". We automatically collect and store this data when you interact with the Website. For example, we collect your IP address, computer host name, browser data, and referring domain name each time you visit the Website. We may also collect customer traffic patterns and site usage information. This data does not contain personally identifiable information; it is used to analyze and improve the Website and to provide a satisfactory internet experience for our customers. For more information about cookies and when we ask for your consent, please see the cookie section below.
5.3 With your consent, we may use your data and/or share it with third parties we select and allow them to use your data to provide you with information about products or services that may interest you. We or they may contact you by mail, phone, email, or other electronic means.
5.4 If you are an existing customer, we will only use mail, phone, or electronic means (e.g., email, SMS) to send you information about products and services similar to those you previously purchased.
5.5 If you are a new customer, with your consent, we may share your data with third parties we select and allow them to use your data. We (or they) will contact you electronically (please refer to the "Direct Marketing" section below).
6. Direct Marketing
6.1 As with most businesses, promotions are vital to our success. We may periodically send you promotional materials or share your personal data with third parties for direct marketing purposes. If we intend to use your personal data for this purpose, or to provide it to third parties for direct marketing, we will generally notify you before collecting your data. Unless you consent, we will not use your personal data for direct marketing or provide it to third parties for such purposes. You may indicate your consent by checking the relevant boxes on the Website or in the forms where we collect your data.
6.2 You can opt-out of receiving promotional materials at any time by sending an email to hi@mafodigital.com.
7. Data Disclosure
7.1 We may disclose your personal data to any group members, including subsidiaries, holding companies, and affiliates defined under Hong Kong SAR laws, which may be located within or outside the Hong Kong SAR.
7.2 We may disclose your personal data to the following third parties:
7.2.1 Third parties who help us manage the Website (e.g., internet service providers) or provide services you have requested. These third parties must always ensure the same level of security for your personal data as the Website.
7.2.2 Third parties for direct marketing purposes (with your consent, see "Direct Marketing" above).
7.2.3 Third parties who perform functions for us (e.g., order fulfillment, delivery, data analysis, payment processing).
7.2.4 Third parties involved in credit card verification or authorization during payment processing.
7.2.5 If we sell or purchase any business or assets, we may disclose your personal data to potential sellers or buyers.
7.2.6 If the Website is acquired by a third party, the personal data held will be transferred as part of the assets.
7.2.7 For compliance with laws, enforcement of terms of use, sales terms, or other contracts, or to protect the Website, customers, or others' rights, property, or safety, including to prevent fraud and reduce credit risks, we may exchange information with other companies or agencies.
8. Your Rights
8.1 You may request that we cease processing your personal data for promotional purposes or withdraw consent to our use of your personal data for marketing purposes. Please refer to "Direct Marketing" above. You may exercise your rights by checking the relevant boxes in the forms where we collect your personal data or by emailing us at hi@mafodigital.com.
8.2 You have the right to refuse the use of certain cookies. Please read the cookie section below for more information.
8.3 This Website may contain links to other websites operated by third-party partners, advertisers, and affiliates. Please note that these websites have their own privacy policies, and we are not responsible for those policies. Please review these policies before submitting any personal data.
9. Access to Data
Under Hong Kong SAR's data protection laws, you have the right to access and correct your personal data. To request access or correction of your data, please email hi@mafodigital.com.
10. Cookies and Spyware
10.1 Cookies and Spyware
10.1.1 We will never use or install spyware on your computer (including mobile phones or other electronic devices) or use spyware to collect information from your computer (including mobile phones or other electronic devices).
10.1.2 Like many websites, we use "cookies", which are files stored on your browser's hard drive that help us recognize the account holder and enhance the user experience.
10.1.3 Most browsers automatically accept cookies, but they allow you to disable them. The "Help" section of most browsers will tell you how to prevent the browser from accepting new cookies, how to make the browser notify you when a new cookie is received, and how to remove cookies. You can remove or delete cookies that you have previously accepted at any time.
10.1.4 We recommend keeping cookies enabled to provide you with a better experience on our website. If you set your browser to block all cookies (including necessary cookies), you may not be able to access certain parts of our website.
10.1.5 We have installed certain cookies on your device and recommend that you agree to the use of these cookies. If you refuse, you can still use our website, but some features may not be available, or you may experience inconvenience during use.
10.2 We use the following cookies:
10.2.1 Necessary Cookies: These cookies are essential for the operation of our website and necessary to provide you with our services. This includes cookies that allow you to log into secure areas of the website.
10.2.2 Functional Cookies: These cookies record your preferences on the website, such as your username, language, or region. This allows us to personalize your browsing experience on our site.
10.2.3 Analytical Cookies: These cookies allow us to collect information about website usage, such as the number of visitors and how pages are viewed. These cookies record your browsing history on our website, including pages you’ve visited and links you’ve clicked. These cookies do not collect personally identifiable information. All information is anonymous. Using these cookies helps us improve the usability of the website.
10.2.3 (i) We use Google, Inc. ("Google")'s Google Analytics service to analyze your use of the website. The information generated by Google Analytics is subject to Google's privacy policy and is transmitted and stored on Google's servers in the United States. Before transmission, this information is anonymized, and the last eight digits of your IP address are removed. Google then processes the information for us to assess your use of the website, compile reports on website activity, and provide other internet-related services. Google will not link your IP address with any other data held by Google. You can adjust your browser settings to block the use of this cookie. However, in such cases, you may not be able to use all the features of our website. You can also download and install a browser plugin to opt-out of the collection and processing of data (including your IP address): [http://tools.google.com/dlpage/gaoptout?hl=en](http://tools.google.com/dlpage/gaoptout?hl=en). To learn more about how Google uses your data, please refer to [Google Analytics Privacy Policy](http://www.google.com/analytics/learn/privacy.html).
10.2.4 Social Media Cookies: These cookies allow you to share website content on social media platforms (e.g., Facebook, Twitter, Instagram). As these cookies are set by third-party social media platforms, we cannot control them.
10.2.5 Advertising Cookies: These cookies enable us to provide personalized ads on third-party platforms based on your interest in our products and services while visiting our website. These cookies do not collect identifiable information about you. All information is anonymous.
10.2.5 (i) We conduct interest-based advertising on our website, including through third-party providers of retargeting or remarketing technologies (“Third-party Providers”), such as:
Criteo SA, Paris, France, www.criteo.com (“Criteo”),
DoubleClick, a division of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, www.doubleclickbygoogle.com, (“DoubleClick”),
Google Analytics Advertising Features, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Instagram LLC, 1601 Willow Rd. Menlo Park, CA 94025
These cookies analyze your navigation on our website, and based on this data, we can provide you with personalized ads. Cookies are stored on your computer. During your visit to our website, neither third-party providers nor we collect any personal data—only anonymous data is collected. This technology is used in full compliance with applicable data protection laws. Based on this data, we may show you advertisements on third-party websites that are personalized based on your interests (e.g., when you show interest in a specific product on our site, ads related to this product may appear when you visit another site). The goal of this technology is to provide relevant information based on your interests and improve your online experience. Of course, you can adjust your browser settings to prevent such cookies from being stored and delete any cookies already stored. Please refer to the following links for more information on opting out from these third-party providers:
Criteo
DoubleClick
Google Analytics Advertising Features
Facebook
Instagram
10.2.5 (ii) By using Google Analytics Advertising Features, we create anonymous data for demographic and interest reports, as well as network impression reports.
10.2.6 Some of our cookies are provided by third parties and are subject to their privacy policies. For more details about Google Analytics, please visit their website: [Google Analytics Privacy Policy](http://www.google.com/analytics/learn/privacy.html). For more information about AddThis, please visit their privacy policy page: [AddThis Privacy Policy](http://www.addthis.com/privacy/privacy-policy). The data they collect may be transferred to and stored in locations outside the Hong Kong Special Administrative Region, particularly the United States. By accepting their cookies, you consent to such transfer, storage, or processing.
11. Changes to Privacy Policy
11.1 If there are any changes to the privacy policy in the future, they will be posted on this page. In appropriate cases, we will also notify you via email.
12. Retention of Personal Data
The personal data we collect will only be used and retained for the purposes specified at the time of collection. We will retain such data for a reasonable period.
13. Contact Information
If you have any questions regarding this privacy policy, please contact us at: hi@mafodigital.com
